Bathroom Rebuild After Leaks & Water Damage in Norcross, GA
Nobody plans a bathroom project. It usually starts with a soft spot by the toilet or a brown stain on the ceiling below the shower. We open it up, find where the water went, repair the subfloor and framing, then rebuild with a waterproofing system that gets flood-tested before tile goes down.
- Written estimate before work starts
- Norcross office, serving Gwinnett & metro Atlanta
Real photos from our jobs
No stock photos. These are our crews on recent water, sewage and fire jobs around Atlanta.
Moisture readings 
Containment 
Flood cuts 
Fire damage 
HEPA air filtration 
Cleaning the framing 
Wet drywall removed 
HEPA vacuuming 
Fire tear-out 
Antimicrobial treatment 
Structural drying 
Removing wet materials 
Contents pack-out 
Dehumidifiers 
Full PPE 
Demo 
Ready for rebuild 
Opened for drying 
Detail cleaning 
Our equipment 
Debris hauled out 
Drying the cavities 
Basement cleanup 
Cleaned and dried 
On the job
Google Reviews
50 reviews, and every one is five stars.
“Reasonable price. Thank you Lamar for the professional good service. I recommend this company to anyone needing Restoration services.”
“Angie, Colin and the crew were absolutely AMAZING!!! I had a fire in my home and from beginning to end they helped me and…”
“Angie Givins was so helpful and nice. She helped out so much on my situation. Just cannot say enough nice things about her, she is the best.”
“A+ for responsiveness, constructive communication & professionalism.”
“Quick to respond and incredible to work with. Everyone was polite and professional from start to finish. Specific shout outs to Angie and Colin, both of whom made the process extremely easy!”
“They did a wonderful job! They stayed focus on the task at hand. Highly recommend them💗”
“I have had the pleasure of witnessing the professionalism from ASAP Restoration. The quality of the work was superb!…”
“Great service and incredibly friendly. Love Angie!!”
“I had a great experience with ASAP restoration. They worked extremely well, timely, respectfully, taking care of all. Special thank you for Colin and Rebeca always with an amazing attitude!”
“I can't recommend ASAP Restoration highly enough! After my basement flooded, they were a breath of fresh air during a…”
“Very nice. Worked very hard. I would use them again. Very friendly!”
“ASAP handles all of my items professionally and with care. They made a very stressful situation a little easier to get through. Everybody is very friendly and does their job well!!!”
“The workers came to my home and done the work very efficiently remove all debris and they were very professional. I would gladly use them again if the need arise”
“A great people who do things rightly. The service from this staff was professional and very helpful and timely.”
“The crew that I had was kind friendly and courteous. Rosie, Raphael, George and Cuilli if I ever had to pack and un pack I would request them. They are GREAT!!!”
“I highly recommend ASAP. They went over and beyond when my home flooded and they were very timely and efficient. I love…”
“Excelente trabajo, hicieron una demolición y limpieza impecable en mi casa, 100% recomendados”
“Packed, stored, and unpacked furniture during work to fix damaged floors. Handled everything carefully and were very professional.”
“I had a water heater leaking had to be replaced. This company came in removed damaged floors and faceboard. They had…”
“Asap restorations is amazing! We had a bad grease fire and they came through and cleaned EVERYTHING! They have helped our family greatly during this difficult time.”
“Angie and her team are TOP NOTCH! They were so considerate and did an amazing job. We had to pack out and pack in a…”
“As rental property manager of over 40 homes, I've used ASAP several times. Then, I unfortunately had a pipe break in my…”
“Had a very positive experience! They were prompt with their response & went over & above with their help, very friendly & super helpful. They make a bad experience a good one! Highly recommend their services!”
“ASAP is an EXCELLENT company. They were at my home within the hour to start drying out my home. They are very…”
Bathroom leak caused hidden damage? Get help from a team you can trust
A spongy floor or a stain downstairs doesn't always mean the whole bathroom has to come out. Sometimes it does. You shouldn't have to guess.
Don't caulk over it and wait. Start with a no-pressure assessment of where the water actually reached, before anyone talks you into tearing out the room. We come from our Norcross office to homes across Gwinnett and metro Atlanta, and we answer 24/7.
Can we help with your bathroom?
Probably. Bathroom leaks show up in strange places. These are the calls we hear about most:
- A soft or spongy floor next to the toilet
- A stain on the ceiling below the shower, or water dripping from a light fixture
- Tile that's loose or cracked on the shower floor
- A sewer smell that won't go away
- A regrout or recaulk that didn't stop the leak
If the ceiling below is wet or sagging, see ceiling water damage first. If you're seeing mold, mold remediation comes before the rebuild.
What our bathroom rebuild service includes
- Finding the source. We water-test the shower, check the drain and the wax ring, and document what failed.
- Removal. Wet drywall, insulation and rotted subfloor come out.
- Drying. The framing is dried and checked with a moisture meter before anything is closed.
- Structural repair. New subfloor goes in, with sistered or replaced joists if they're compromised.
- Waterproofing. A code-compliant pan liner or a bonded waterproof membrane, flood-tested before tile goes down. Georgia's plumbing code calls for that test, with water held in the pan to check for leaks.
- Finish. Tile, fixtures, and an exhaust fan that vents outdoors, not into the attic.
Want someone to take a look?
- Written estimate before work starts
- Photos and records you can give your insurer
Who handles the plumbing, and who handles the rebuild and waterproofing?
A licensed plumber fixes the failed pipe, drain or valve. In Georgia, that takes a state plumbing license. In Gwinnett, moving plumbing needs a permit. We subcontract that work to a licensed plumber and schedule it around the rest of the rebuild, and we pull the permit.
The rebuild team repairs the damaged structure and builds the waterproofing system behind the tile. That layer is what keeps water out. Grout and caulk don't.
You also choose between restoring and upgrading. Keeping your vanity and toilet and matching the old tile is a restoration. A new walk-in shower or different tile is an upgrade. We price upgrades as separate line items so they don't get mixed into the claim.
Who will arrive, and how we determine what needs attention
Your rebuild is run by our on-staff general contractor, working under our Georgia contractor license.
They'll run water in the shower, test the pan and take moisture readings in the floor and walls around it. Older bathrooms get extra attention. Vinyl flooring and its adhesive from the 1970s and '80s can contain asbestos, and homes built before 1978 may have lead paint on the trim. We test before demo. Once the floor and walls are open, we photograph what's there and show you.
- IICRC-certified technicians
- Norcross office
- Hablamos español
Clear information about pricing, documentation and next steps
Price depends on how far the subfloor and framing damage runs, which waterproofing method fits, whether fixtures are kept or replaced, any upgrades, and permits. You approve a written, itemized scope before work starts.
Bathrooms hide surprises. Annoying, but true. If demo uncovers rot we couldn't see, we stop, show you photos and write a change order. You approve it before work continues.
For the claim, we provide the cause, photos, moisture readings and the plumber's notes. Report the damage promptly once you notice it, because delays get used against claims. We can't promise coverage. If insurance pays less than the invoice, you're responsible for the difference. That's why documentation matters, and why it helps to use a company that works claims with every major carrier, like we do.
Questions people ask us
Does homeowners insurance cover a leaking shower pan?
Often it covers the damage the leak caused, like the subfloor and the ceiling below, but not the failed pan itself. Leaks that went on for a long time are frequently excluded as gradual. Your policy wording decides, and we can't promise coverage. Report it as soon as you notice signs.
My claim was denied as "going on for some time," but the leak was hidden. Can I appeal?
You can ask. A written report from a plumber or engineer on the cause and timeline sometimes changes the outcome. Our photos and moisture readings from when the floor and walls were opened can support it. In Georgia, you can also file a complaint with the Office of Commissioner of Insurance.
Can I just regrout or recaulk instead of tearing out the shower?
Only if the waterproofing under the tile is still intact. Grout isn't waterproof. If water is already getting past the pan or membrane, new grout won't stop it, and the subfloor keeps rotting.
My toilet overflowed through the ceiling. Is that dirty water?
Overflow from the bowl can be contaminated. Soaked porous materials like drywall and insulation are usually removed instead of dried in place. Tell us on the call so we plan for it.
How long will we be without the bathroom?
It depends on what we find once the floor and walls are open. A shower with sound framing goes faster than one with rotted joists. We'll give you a realistic estimate after the assessment and update it if hidden damage turns up.
Related services
Call about your bathroom rebuild today
Tell us where the leak showed up, whether the plumbing has been fixed, whether this is your only shower and whether there's an open claim. We'll confirm it's a fit, check our schedule and set up the assessment.
- Written estimate before work starts
- Photos and records you can give your insurer