Storm Damage Cleanup & Restoration in Norcross, GA
After a storm opens up your house, you're watching the sky for the next round of rain and answering knocks from crews you've never heard of. We're based in Norcross. We cover the opening so more water doesn't get in, clean and dry the inside, and handle repairs. You'll see a written estimate before work starts.
- Written estimate before work starts
- Norcross office, serving Gwinnett & metro Atlanta
Real photos from our jobs
No stock photos. These are our crews on recent water, sewage and fire jobs around Atlanta.
Moisture readings 
Containment 
Flood cuts 
Fire damage 
HEPA air filtration 
Cleaning the framing 
Wet drywall removed 
HEPA vacuuming 
Fire tear-out 
Antimicrobial treatment 
Structural drying 
Removing wet materials 
Contents pack-out 
Dehumidifiers 
Full PPE 
Demo 
Ready for rebuild 
Opened for drying 
Detail cleaning 
Our equipment 
Debris hauled out 
Drying the cavities 
Basement cleanup 
Cleaned and dried 
On the job
Google Reviews
50 reviews, and every one is five stars.
“Reasonable price. Thank you Lamar for the professional good service. I recommend this company to anyone needing Restoration services.”
“Angie, Colin and the crew were absolutely AMAZING!!! I had a fire in my home and from beginning to end they helped me and…”
“Angie Givins was so helpful and nice. She helped out so much on my situation. Just cannot say enough nice things about her, she is the best.”
“A+ for responsiveness, constructive communication & professionalism.”
“Quick to respond and incredible to work with. Everyone was polite and professional from start to finish. Specific shout outs to Angie and Colin, both of whom made the process extremely easy!”
“They did a wonderful job! They stayed focus on the task at hand. Highly recommend them💗”
“I have had the pleasure of witnessing the professionalism from ASAP Restoration. The quality of the work was superb!…”
“Great service and incredibly friendly. Love Angie!!”
“I had a great experience with ASAP restoration. They worked extremely well, timely, respectfully, taking care of all. Special thank you for Colin and Rebeca always with an amazing attitude!”
“I can't recommend ASAP Restoration highly enough! After my basement flooded, they were a breath of fresh air during a…”
“Very nice. Worked very hard. I would use them again. Very friendly!”
“ASAP handles all of my items professionally and with care. They made a very stressful situation a little easier to get through. Everybody is very friendly and does their job well!!!”
“The workers came to my home and done the work very efficiently remove all debris and they were very professional. I would gladly use them again if the need arise”
“A great people who do things rightly. The service from this staff was professional and very helpful and timely.”
“The crew that I had was kind friendly and courteous. Rosie, Raphael, George and Cuilli if I ever had to pack and un pack I would request them. They are GREAT!!!”
“I highly recommend ASAP. They went over and beyond when my home flooded and they were very timely and efficient. I love…”
“Excelente trabajo, hicieron una demolición y limpieza impecable en mi casa, 100% recomendados”
“Packed, stored, and unpacked furniture during work to fix damaged floors. Handled everything carefully and were very professional.”
“I had a water heater leaking had to be replaced. This company came in removed damaged floors and faceboard. They had…”
“Asap restorations is amazing! We had a bad grease fire and they came through and cleaned EVERYTHING! They have helped our family greatly during this difficult time.”
“Angie and her team are TOP NOTCH! They were so considerate and did an amazing job. We had to pack out and pack in a…”
“As rental property manager of over 40 homes, I've used ASAP several times. Then, I unfortunately had a pipe break in my…”
“Had a very positive experience! They were prompt with their response & went over & above with their help, very friendly & super helpful. They make a bad experience a good one! Highly recommend their services!”
“ASAP is an EXCELLENT company. They were at my home within the hour to start drying out my home. They are very…”
Storm damage? Get help from a team you can trust
Stay clear of downed power lines and any tree that's still leaning or caught in other branches. Don't climb onto the roof, especially while it's wet or the wind is still up. If you smell gas, leave and call the gas company from outside.
Then call us. We answer 24/7 from our Norcross office, not from a truck that drove in from out of state. We work across Gwinnett and metro Atlanta.
Can we help with the storm damage to your home?
Yes, for most storm damage inside a house. People usually call about:
- A tree or limb that came through the roof
- Rain coming in through damaged shingles, a broken window or a torn soffit
- Ceilings and walls that got wet during a wind storm
- A power outage that let the sump pump fail, or let humidity climb in a closed-up house
- Shingles in the yard and a new stain spreading on the ceiling
- Tornado damage. We've seen one come down on a neighborhood here, lift, and hit another one miles away
Storms are part of living around metro Atlanta. The weather office that covers the area logs damaging thunderstorm winds on about 19 days a year. If water rose from outside instead of coming through the roof, see our flood damage cleanup page.
What our storm damage cleanup includes
- Stabilization first. We tarp roof openings and board up broken windows or doors. How much gets covered depends on the damage. More on that on our board-up and tarping page.
- Documentation. We photograph the openings and every wet area before anything is removed.
- Interior assessment. Moisture meters and a thermal camera show us where the water went inside ceilings, walls and floors.
- Water removal. We extract standing water and pull wet insulation or ceiling drywall that's sagging.
- Drying. Equipment runs until the readings reach a dry standard, with checks each visit.
- Repairs. Drywall, insulation, flooring and paint, done by our own crews and our on-staff general contractor.
Roof replacement and tree removal aren't included. Those belong to other trades. The next section explains where we fit.
Damage still spreading? Call now.
- Written estimate before work starts
- Photos and records you can give your insurer
Who handles the roof and tree, and who handles the inside?
A tree service takes the tree off. A roofer repairs or replaces the roof. For roof leak repairs, we can coordinate a partner that meets our standards, so you still deal with us. We protect the opening and handle the water damage inside. Your insurer decides what's covered.
The order matters: tree off, tarp on, then drying inside. We'll coordinate the timing so the house isn't left open between trades.
After a storm, you'll also meet storm chasers. Watch for:
- Door knockers who show up hours after the storm with a contract ready
- Requests for a large payment in cash before work starts
- Offers to waive or "cover" your deductible
- Promises that insurance will pay for a whole new roof
- No local address, or out-of-state plates and phone numbers
Georgia officials warn about these exact problems. Take your time with anything permanent.
Who will arrive, and how we determine what needs attention
An IICRC-certified technician from our Norcross team will check the outside openings first, then work room by room inside. They'll document each opening and each wet area with photos before cleanup starts, since your adjuster will want to see the damage as it was.
What comes out depends on readings and material. Wet insulation over a ceiling usually has to go. Drywall that's dry enough to keep stays. We'll explain each call before we make it.
Sometimes the answer is annoying. Guessing is worse.
- IICRC-certified technicians
- Norcross office
- Hablamos español
Clear information about pricing, documentation and next steps
Price depends on the size of the opening, how much water got inside, what materials are wet and how long drying takes. Emergency tarping is priced on its own, and you'll see that estimate before we go up. For the interior work, you get a written scope that you approve before we start.
We provide photos, moisture logs and an itemized Xactimate estimate, the format adjusters use. We bill your insurer directly. Insurers often treat wind or tree damage, rain through a storm-made opening and rising floodwater as separate issues, sometimes under different policies. We can't promise coverage. If insurance pays less than the invoice, you're responsible for the difference. That's why documentation matters, and why it helps to use a company that works claims with every major carrier, like we do.
Read anything you sign carefully, especially language that assigns your claim rights or insurance payments to a contractor. That includes ours.
Questions people ask us
Should I tarp the roof before the adjuster comes?
Yes. Policies expect you to take reasonable steps to keep the damage from getting worse, and a tarp is the usual step. Take photos before and after, and keep the invoice. Don't make permanent repairs until your insurer has seen the damage.
Will insurance pay for rain that came in through the roof?
Often, if wind, hail or a tree created the opening. If the roof leaked because of age or worn flashing, many policies won't. Rising water from outside is flood, which homeowners policies don't cover. Your adjuster makes the call.
The neighbor's tree fell on my house. Whose insurance pays?
Usually yours, if the tree was healthy. The neighbor may be responsible if the tree was clearly dead or dangerous beforehand. Either way, file with your own insurer and let them sort it out.
Is storm water the same as sewage-level contamination?
Not automatically. Rain coming through a roof or window is judged by what we find when we inspect it. Water from a rising creek or river is treated as contaminated. We'll tell you which applies and why.
Do contractors need a license in Georgia?
For many repair jobs over $2,500, yes. But Georgia doesn't license roofers, tree services or drywall installers, so ask anyone you hire what license they hold and for which work.
Related services
Call about storm damage today
Tell us what happened, whether water is still coming in and which rooms are affected. Photos of the roof from the ground and the wettest ceiling help. We'll confirm we can help, give you an arrival window and explain what happens first.
- Written estimate before work starts
- Photos and records you can give your insurer