Ceiling & Drywall Water Damage Repair in Norcross, GA
A brown ring keeps growing. Paint bubbles. The ceiling starts to sag, and you're not even sure who to call. We find the water trapped above it, dry it, open only what has to come out, and repair it. Before we cut, you'll see what we found and a written estimate.
- Written estimate before work starts
- Norcross office, serving Gwinnett & metro Atlanta
Real photos from our jobs
No stock photos. These are our crews on recent water, sewage and fire jobs around Atlanta.
Moisture readings 
Containment 
Flood cuts 
Fire damage 
HEPA air filtration 
Cleaning the framing 
Wet drywall removed 
HEPA vacuuming 
Fire tear-out 
Antimicrobial treatment 
Structural drying 
Removing wet materials 
Contents pack-out 
Dehumidifiers 
Full PPE 
Demo 
Ready for rebuild 
Opened for drying 
Detail cleaning 
Our equipment 
Debris hauled out 
Drying the cavities 
Basement cleanup 
Cleaned and dried 
On the job
Google Reviews
50 reviews, and every one is five stars.
“Reasonable price. Thank you Lamar for the professional good service. I recommend this company to anyone needing Restoration services.”
“Angie, Colin and the crew were absolutely AMAZING!!! I had a fire in my home and from beginning to end they helped me and…”
“Angie Givins was so helpful and nice. She helped out so much on my situation. Just cannot say enough nice things about her, she is the best.”
“A+ for responsiveness, constructive communication & professionalism.”
“Quick to respond and incredible to work with. Everyone was polite and professional from start to finish. Specific shout outs to Angie and Colin, both of whom made the process extremely easy!”
“They did a wonderful job! They stayed focus on the task at hand. Highly recommend them💗”
“I have had the pleasure of witnessing the professionalism from ASAP Restoration. The quality of the work was superb!…”
“Great service and incredibly friendly. Love Angie!!”
“I had a great experience with ASAP restoration. They worked extremely well, timely, respectfully, taking care of all. Special thank you for Colin and Rebeca always with an amazing attitude!”
“I can't recommend ASAP Restoration highly enough! After my basement flooded, they were a breath of fresh air during a…”
“Very nice. Worked very hard. I would use them again. Very friendly!”
“ASAP handles all of my items professionally and with care. They made a very stressful situation a little easier to get through. Everybody is very friendly and does their job well!!!”
“The workers came to my home and done the work very efficiently remove all debris and they were very professional. I would gladly use them again if the need arise”
“A great people who do things rightly. The service from this staff was professional and very helpful and timely.”
“The crew that I had was kind friendly and courteous. Rosie, Raphael, George and Cuilli if I ever had to pack and un pack I would request them. They are GREAT!!!”
“I highly recommend ASAP. They went over and beyond when my home flooded and they were very timely and efficient. I love…”
“Excelente trabajo, hicieron una demolición y limpieza impecable en mi casa, 100% recomendados”
“Packed, stored, and unpacked furniture during work to fix damaged floors. Handled everything carefully and were very professional.”
“I had a water heater leaking had to be replaced. This company came in removed damaged floors and faceboard. They had…”
“Asap restorations is amazing! We had a bad grease fire and they came through and cleaned EVERYTHING! They have helped our family greatly during this difficult time.”
“Angie and her team are TOP NOTCH! They were so considerate and did an amazing job. We had to pack out and pack in a…”
“As rental property manager of over 40 homes, I've used ASAP several times. Then, I unfortunately had a pipe break in my…”
“Had a very positive experience! They were prompt with their response & went over & above with their help, very friendly & super helpful. They make a bad experience a good one! Highly recommend their services!”
“ASAP is an EXCELLENT company. They were at my home within the hour to start drying out my home. They are very…”
Ceiling stained, bubbling or sagging? Get help from a team you can trust
Stay out from under a sagging ceiling. Water pooled above drywall is heavy. Move furniture and anything you care about out from under it, then put down a bucket or towels. If water is dripping from a light or a vent, leave that switch off and don't touch the fixture.
Then call us. We answer 24/7 and send a crew from our Norcross office to homes and condos across Gwinnett and metro Atlanta.
Can we help with the ceiling in your home?
Yes. These are the calls we get most:
- A brown stain or ring on the ceiling that keeps getting bigger
- A bubble in the paint
- A bulge in drywall or old plaster
- Water "pouring out of the light fixture" or dripping from a vent
- A leak under an upstairs bathroom
- A leak from the AC unit in the attic
- A condo or townhome where water came from the unit above
Leaks often show up away from where they start. Water can run along a joist before it finds a seam to drop through, so we trace it back before cutting anything. Cutting first is faster. And often messy. It can leave you with a hole you may not have needed.
What our ceiling water damage service includes
- Looking above the ceiling. We check the insulation, framing and attic decking or floor above with a thermal camera and moisture meters.
- Controlled removal. Sagging, swollen or soaked sections come out in clean, measured cuts, with the floor protected below. Wet cellulose insulation is removed.
- Drying. Dehumidifiers and air movers dry the framing and whatever is left above, and we log the readings until it's dry.
- Repair. We do it ourselves: new drywall, tape, texture, stain-blocking primer and paint.
Painting over a stain rarely solves it. The water and wet insulation are still up there, and the stain comes back through. For finish work on walls and ceilings beyond the water damage, see drywall repair.
Damage still spreading? Call now.
- Written estimate before work starts
- Photos and records you can give your insurer
Who fixes the leak, and who fixes the ceiling?
It depends on where the water came from. A roofer fixes a roof leak. A plumber fixes a pipe or a toilet seal upstairs. An HVAC tech fixes a clogged condensate line. We handle the wet ceiling, insulation and drywall. If the source isn't obvious, our leak detection partner can find it. We can also coordinate roof leak repairs through a roofing partner, so you still have one point of contact.
Condos and townhomes add more people. The unit owner, the neighbor above and the association may each have a part, and the declaration usually decides who's responsible for what. Sometimes the only way to reach the leak is through your ceiling. We'll coordinate access with the other trades, share photos with whoever needs them and keep you posted.
Who will arrive, and how we determine what needs attention
An IICRC-certified technician from our Norcross team will look at it with you. Not every wet ceiling has to come down. Drywall that isn't swollen, with seams still tight, can often dry in place.
It has to come out if it's sagging, soft, crumbling, if dirty water soaked it, or if it sat wet too long. Plaster behaves differently from drywall and dries slower, so we read it on its own terms. We'll show you photos from above the ceiling and the readings before we make any cut.
- IICRC-certified technicians
- Norcross office
- Hablamos español
Clear information about pricing, documentation and next steps
Cost depends on where the water came from, how far it spread above the ceiling, what's wet, and how much texture work the repair needs. Drywall, plaster, insulation and framing all change the job. A small stain under a bathroom is different from a collapsed ceiling.
Before work starts, you'll get a written scope covering removal, drying, repair and how equipment is billed. You approve it first. We'll match texture and paint as closely as we can, but a perfect match on an older ceiling is a bad promise.
For insurance, the source matters. A sudden plumbing leak from above is often covered. A roof leak is usually covered only if a storm created the opening, and wear-and-tear leaks are often denied. We can't promise coverage.
You'll get photos, readings and an itemized estimate in the format adjusters use. If insurance pays less than the invoice, you're responsible for the difference. That's why documentation matters, and why it helps to use a company that works claims with every major carrier, like we do.
Questions people ask us
There's a bubble in my ceiling. Should I poke it?
If it's full of water and you can stand to the side, a small hole with a bucket underneath lets it drain in a controlled way instead of all at once. Never stand directly under it, and stay away if it's near a light fixture. Then call us.
Can I just paint over the water stain?
Not until the leak is fixed and the drywall and insulation above are verified dry. Paint over a wet spot and the stain comes back, with the moisture still sitting up there. Once it's dry, a stain-blocking primer goes on before the paint.
Can a sagging ceiling be pushed back up?
Generally no. Once gypsum has softened and sagged, it won't regain its shape, so that section gets replaced.
My upstairs neighbor's leak damaged my ceiling. Who pays?
It depends on your condo or townhome declaration and both owners' policies. Often your own HO-6 pays first and then goes after the responsible party. We can't sort out liability, but we'll document the source and the damage for everyone involved.
My attic AC keeps leaking into the ceiling. Why?
Usually a clogged condensate drain line or a drain pan that isn't emptying. That's an HVAC fix. We dry and repair the ceiling once it's handled.
Related services
Call about ceiling water damage today
Tell us where the stain or leak is, whether it's still dripping or sagging, and what's above it: a bathroom, the attic, the roof or another unit. A photo helps. We'll confirm we can help, give you an arrival window and tell you what to keep clear of until we arrive.
- Written estimate before work starts
- Photos and records you can give your insurer