Fire Sprinkler & Firefighting Water Cleanup in Norcross, GA
A sprinkler that goes off, or a building soaked by fire hoses, can send water through ceilings and into units that never saw a flame. We extract the water, dry the building with daily readings, and check for soot where fire was involved. Owners, managers, tenants and insurers each get the documentation they need. Work starts only after the scope is approved in writing.
- Written estimate before work starts
- Norcross office, serving Gwinnett & metro Atlanta
Real photos from our jobs
No stock photos. These are our crews on recent water, sewage and fire jobs around Atlanta.
Moisture readings 
Containment 
Flood cuts 
Fire damage 
HEPA air filtration 
Cleaning the framing 
Wet drywall removed 
HEPA vacuuming 
Fire tear-out 
Antimicrobial treatment 
Structural drying 
Removing wet materials 
Contents pack-out 
Dehumidifiers 
Full PPE 
Demo 
Ready for rebuild 
Opened for drying 
Detail cleaning 
Our equipment 
Debris hauled out 
Drying the cavities 
Basement cleanup 
Cleaned and dried 
On the job
Google Reviews
50 reviews, and every one is five stars.
“Reasonable price. Thank you Lamar for the professional good service. I recommend this company to anyone needing Restoration services.”
“Angie, Colin and the crew were absolutely AMAZING!!! I had a fire in my home and from beginning to end they helped me and…”
“Angie Givins was so helpful and nice. She helped out so much on my situation. Just cannot say enough nice things about her, she is the best.”
“A+ for responsiveness, constructive communication & professionalism.”
“Quick to respond and incredible to work with. Everyone was polite and professional from start to finish. Specific shout outs to Angie and Colin, both of whom made the process extremely easy!”
“They did a wonderful job! They stayed focus on the task at hand. Highly recommend them💗”
“I have had the pleasure of witnessing the professionalism from ASAP Restoration. The quality of the work was superb!…”
“Great service and incredibly friendly. Love Angie!!”
“I had a great experience with ASAP restoration. They worked extremely well, timely, respectfully, taking care of all. Special thank you for Colin and Rebeca always with an amazing attitude!”
“I can't recommend ASAP Restoration highly enough! After my basement flooded, they were a breath of fresh air during a…”
“Very nice. Worked very hard. I would use them again. Very friendly!”
“ASAP handles all of my items professionally and with care. They made a very stressful situation a little easier to get through. Everybody is very friendly and does their job well!!!”
“The workers came to my home and done the work very efficiently remove all debris and they were very professional. I would gladly use them again if the need arise”
“A great people who do things rightly. The service from this staff was professional and very helpful and timely.”
“The crew that I had was kind friendly and courteous. Rosie, Raphael, George and Cuilli if I ever had to pack and un pack I would request them. They are GREAT!!!”
“I highly recommend ASAP. They went over and beyond when my home flooded and they were very timely and efficient. I love…”
“Excelente trabajo, hicieron una demolición y limpieza impecable en mi casa, 100% recomendados”
“Packed, stored, and unpacked furniture during work to fix damaged floors. Handled everything carefully and were very professional.”
“I had a water heater leaking had to be replaced. This company came in removed damaged floors and faceboard. They had…”
“Asap restorations is amazing! We had a bad grease fire and they came through and cleaned EVERYTHING! They have helped our family greatly during this difficult time.”
“Angie and her team are TOP NOTCH! They were so considerate and did an amazing job. We had to pack out and pack in a…”
“As rental property manager of over 40 homes, I've used ASAP several times. Then, I unfortunately had a pipe break in my…”
“Had a very positive experience! They were prompt with their response & went over & above with their help, very friendly & super helpful. They make a bad experience a good one! Highly recommend their services!”
“ASAP is an EXCELLENT company. They were at my home within the hour to start drying out my home. They are very…”
Sprinkler or firefighting water damage? Get help from a team you can trust
Keep clear of standing water near outlets or electrical panels. Leave the sprinkler system to the fire department and building management. Don't try to shut it off or work on it yourself.
Then call us. We answer 24/7 from our Norcross office and handle homes and businesses, including apartment buildings, across Gwinnett and metro Atlanta.
See how we helped after a sprinkler discharge
A false sprinkler alarm floods a church
The fire sprinkler system in a metro Atlanta church went off on a false alarm. There was no fire, but the system dumped a large amount of water through the building, soaking the wood finishes and furniture.
Areas affected
- The church building, soaked by the sprinkler discharge
- Wood finishes and furniture
What we did
- Removed the water and dried the building
- Took out the wood and furniture that could not be saved
- Handled the full rebuild afterward
Result
A lot had to be replaced, from wood finishes to furniture, and the job ran well over $30,000. It took about two weeks, and we handled the full rebuild ourselves. A false alarm can do more damage than a small fire would have.
Can we help with the water in your building?
Yes. Sprinkler and hose water spreads sideways across floors and drops through ceilings, so the damage is often bigger than it first looks. We handle:
- A sprinkler head that froze and split, or got bumped by a ladder or a mover
- A sprinkler that activated during a fire, even a small one
- A false alarm that set off the system with no fire at all
- Hose water that flowed down into lower floors or a basement
- Black, foul-smelling water from pipes that sat full for years
- Water across several apartments, condos or offices from one discharge
Metro Atlanta freezes do this. In the January 2025 cold snap, a frozen sprinkler line in an Atlanta high-rise sent water down 35 floors.
What our sprinkler water cleanup includes
- Categorize the water. Clean supply water is handled differently from stagnant pipe water or soot-laden hose water, from protective gear to what has to be removed.
- Document the loss with photos, a moisture map of each affected unit and a list of damaged materials and contents.
- Extract standing water from floors and basements.
- Protect contents. Furniture goes up on blocks, and wet belongings can be packed out for contents cleaning.
- Remove what can't be dried, like soaked carpet pad and drywall touched by contaminated water.
- Dry with dehumidifiers and air movers, including inside wall cavities, and take readings every day. Our structural drying page covers how.
- Clean soot residue where fire was involved, through our smoke damage cleaning service.
- Verify dry materials. We record readings showing materials hit a dry standard before any rebuild starts.
Rebuilding is quoted separately, and our own crews and on-staff general contractor do it. After a false-alarm discharge flooded a church, we dried it out and did the full rebuild, including the wood and furniture. That job took about two weeks. Resetting the sprinkler system isn't our work, as the next section explains.
Damage still spreading? Call now.
- Written estimate before work starts
- Photos and records you can give your insurer
Who repairs the sprinkler system, and who handles the damage?
A licensed fire-protection contractor repairs the system, replaces the heads and puts it back in service. In Georgia, that contractor holds a Certificate of Competency issued by the state fire marshal's office.
We handle the water and the damage it left. Two jobs. Two trades.
We'll work around the fire-protection contractor's schedule. We'll keep the failed head or fitting for the adjuster. We never suggest bypassing or disabling a sprinkler system. Getting it back in service quickly protects everyone in the building. For larger business losses, see our commercial water damage page.
Who will arrive, and how we determine what needs attention
An IICRC-certified technician from our Norcross team maps moisture across every affected unit and floor, including the ones below and beside where the head went off. They'll decide whether the water is clean or contaminated based on where it came from and what it looks and smells like. They'll check the ceilings below and look inside wall cavities with moisture meters, a thermal camera and a hygrometer.
Owners and tenants each get the findings for their own space, with photos.
- IICRC-certified technicians
- Norcross office
- Hablamos español
Clear information about pricing, documentation and next steps
The cost depends on how much water there was, its category, how many units are affected, what has to be removed and how long drying takes. One bumped head in an office is a different job from a frozen line that ran through six floors. Big difference.
Before work starts, the owner or manager approves a written scope that lists each area and how equipment is billed, which is per day.
You get photos and daily moisture logs with itemized invoices, organized by unit so owners, HOAs, tenants and insurers can each use them. Who pays can depend on what caused the discharge and on the building, unit-owner and renter policies. We can't promise coverage. We bill insurers directly. If insurance pays less than the invoice, you're responsible for the difference. That's why documentation matters, and why it helps to use a company that works claims with every major carrier, like we do.
Questions people ask us
Is sprinkler water clean or dirty?
It depends. Water straight from a public supply with no additives can count as clean. But sprinkler water often sits in the pipes for years and comes out black and smelling like rotten eggs, and that's treated as contaminated. Water that sat for a couple of days or mixed with soot is handled as dirty too.
Do all the sprinklers go off at once?
No. Each head opens on its own when heat reaches it. In most home fires where sprinklers worked, a single head did the job. The movie scene where every head goes off at once isn't how they work.
Who pays when a sprinkler goes off in an apartment or condo?
It depends on what set it off and on the policies involved. The landlord's insurance covers the building, not a tenant's belongings, so renters need their own policy for their things. We document the cause and the damage in every unit so each insurer has what it needs.
Why is there so much water after the fire department left?
Fire hoses put out far more water than a sprinkler head, and it all runs downhill. It soaks through floors into the rooms and units below and collects in basements. Drying it fast matters, because the EPA says wet materials should be dried within 24 to 48 hours to prevent mold.
Can my drywall and carpet be dried in place?
Sometimes. Clean water caught early often dries in place. Black pipe water, sewage-like smells or water that sat too long usually mean wet carpet pad and drywall have to come out. We decide from the water category and moisture readings, and show you why.
Related services
Call about sprinkler water cleanup today
Tell us what happened, whether the water has stopped, whether the fire department or a fire-protection contractor is handling the system, and how many units or floors are wet. We'll confirm we can help, give you an arrival window, and explain what the crew will do first.
- Written estimate before work starts
- Photos and records you can give your insurer